Parcel Pending by Quadient - The Hive Network

Quadient is the leading provider of innovative parcel management solutions for retailers and carriers worldwide. Parcel Pending by Quadient smart locker solutions support over 70 million deliveries each year to more than 17,000 locations around the globe. Our team is passionate about delivering more – more products, more personalised service, and more meaningful experiences – to make parcel deliveries and returns easy, secure, and intuitive for everyone. With our wide variety of secure locker solutions and our world-class customer experience, we help our clients manage more deliveries to more places, realise operational efficiencies, and solve last-mile delivery challenges. Now, with our expanding open locker network, retailers and carriers can further reduce pressures and costs associated with first- and last-mile logistics by centralising parcel pick-ups and returns to our convenient, secure locker network locations.

Recommended by our members. Customers include:

The solution covers:

Click and Collect
Final Mile Delivery
Returns

Would you like to learn more – from one of our members, The Retail Hive team, or the solution provider themselves?

Spotlight on:

Decathlon wanted to optimise costs for click-and-collect flow management. Decathlon has 300 stores in France and 1,100 internationally. The brand strives to make user experience central to its strategy.

Quadient was tasked with optimising the in-store order and collection process to improve customer experience and control the cost of in-store parcel management. The Parcel Pending Standard solution was successfully installed within 20 Decathlon stores, ranging from 75 to over 150 lockers per store.

Resources from Parcel Pending by Quadient:

Revolutionising Retail: The Impact of Smart Lockers on Return Automation

Whitepaper

The Challenge of Last-Mile Delivery

Infographic

From Packages to Profits: Business Benefits of Hosting Parcel Lockers

Infographic