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Manhattan Associates keeps life and commerce moving with market leading, innovative, supply chain and omnichannel solutions. Surfacing inventory in the right place at the right time for consumers is paramount to a frictionless customer experience but of equal importance is the efficiency with which this is achieved in order to ensure profitability for the enterprise.
Whether in the warehouse, on the road or at the commerce front end, Manhattan ActiveÒ solutions, born in the cloud, unite information across the network.
Warehouse Management – Transportation Management – Order Management – Point of Sale – Customer Engagement
The solution covers:
Customer Service and Helpdesk Solutions
Omnichannel Solutions
Single View of the Customer
Click and Collect
Inventory Management
Supply Chain Visibility
Systems Technology
Warehousing
Cross Border Fulfilment
Clienteling
Payments and Point of Sale
Spotlight on:
CHALLENGE
Primarily, Matalan needed an upgraded stock distribution and warehouse management system which would manage the product flow from the three distribution centres to all UK and international stores, ensuring expansion plans both in store and online could be implemented efficiently.
SOLUTION
A low risk implementation with Manhattan’s Warehouse Management solution, which meant near 100% operation from day one.
PROGRESS & RESULT
Streamlined stock flow around the UK, improved visibility and reduced costs.
Matalan Commented: “From day one, the system was basically running at 100 percent. This is because of the thorough testing processes and cycles undertaken beforehand.”