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Fluent Commerce offer distributed order management for omnichannel retail on an enterprise scale. The Fluent Order Management Cloud Platform is cloud native, hyper flexible and code-free. It includes the essential components for unified commerce: Distributed order management, in-store tooling, global inventory, location management, customer service, fulfillment optimisation and reporting. This enables retailers and brands to increase margins and win the convenience battle at the same time.
Fluent Commerce works with global and regional brands such as JD Sports, Samsung, eBay, Woolworths, Target, and French Connection. For more information visit: www.fluentcommerce.com
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When The Athlete's Foot wanted to increase their eCommerce growth they wanted to enable a de-centralized fulfillment system that could pick and deliver orders from store locations, whilst centralizing and consolidating inventory data. This capability would give the entire store Network consolidated and centralized information to make the omnichannel experience work for both the stores and customers. The company needed a smarter solution for omnichannel order management, to allow the store and franchisee network to be part of the ecommerce process.
Fluent Commerce’s omnichannel order management platform makes the end to end process easier, faster and more convenient. The solution helps the retailer fulfill orders in the most cost-effective way possible, while offering customers a variety of delivery and pick-up options. By making its digital arm an extension of its store network as opposed to maintaining ecommerce as a separate channel, the retailer now operates across all channels as one brand.